First class helpful service. I was looking for a part that may companies had said was obsolete, however MyTub, quickly sourced one and dispatched it. From order to delivery, very smooth, simple and straight forward transaction, would highly recommend. Thank you MyTub, without you finding the part I needed, it would have cost me over£5000 to replace my boiler. ...Andrew Hemphill
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You have a very good web site that is easy to use. Your customer service is very good. You responded promptly to my query and gave me regular updates re my order. You despatched my order promptly. Thank You ...Mrs JH Phillips
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Great Service, very clear paperwork, and it even arrived a day earlier.
Well done My Tube Ltd and UPS
Ian Beetison ...Ian Beetison
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I got my order wrong and rang you.
Laurie who answered the phone was very helpful, good mannered and dealt with the problem immediately. Excellent service
regards
...gerry duffey
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Not sure what happened with this one but initial 30 day lead time to obtain everyday plumbing materials isnt acceptable to my customers, especially as these products are manufactured in the uk. The order was fulfilled with 13 days after agreeing to pay an additional £9 VAT delivery charge. This is however, common in the UK plumbing supply industry & by no means exclusively a MyTubWolseleyMcAlpine problem. All products turned up as described and the communication by MyTub was very good. This has not put me off ordering from MyTub who are usually very good & this may have been out of their control.
...Ondemand Plumbing
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Item delivered quickly. Good service, but delivery expensive to NIreland. ...James Morrison
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I was pleased with the service. I was first given an estimated delivery date, and later confirmed. Emails were promptly responded.
Thanks to mytub. ...Daljit Singh
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Quick replies to queries, timely delivery. Many thanks - would use your company again. ...Sameena Ismail
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Excellent service ! ordered on line, cheap, delivered on time, did the job and now have an operational shower again. Thanks and will definitely use you again. ...Matthew Coxall
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good service all-round
thanks
Andy ...Andy Scott - Cliftons
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