Very good communication and prompt replies. Slow delivery: order placed on 2nd delivery first stated to be 16th, then confirmed 10th, finally 20th. ...MR P KELLY
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Considering the value of my item plus the fact it was of heat resistant glass, I was amazed upon collecting it from Plumb centre how poorly protected it was.
It just had one wrap of bubble wrap around it, my son collected it for me and to him because the glass was intact he signed for it.
But when I unwrapped it one of the fixing lugs was bent and I had to straighten plus the facial chrome has scratch marks on it that show in place.
I had enough hassle trying to find a replacement in the first place and could not face any more to put that right.
Had it been packed between 2 pieces of strong material I could well have received it in good condition. Not very happy.
...Terry Hobbs
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Very pleased with your efficient service thanks! Having ordered something that turned out to be out of production, a quick call and email exchange managed to get us to the right products and a corrected order, which was then swiftly delivered. Thanks again!
...Tim Morgan
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Very efficient service. Would recommend you 100%. ...Peter Smith
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Great service thanks ...Daran Joshi
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thanks so much! part arrived today, thanks for sticking with me and searching high and low for this! many thanks again love jim x ...James Randell
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order received way ahead of expected time - thanks to christine for prompt attention and regular information up-dates
would definitely use your site again and recommend to friends ...Eileen Roache
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A great service whilst you were let down by your courier failing to pick up [package they arrived within 48 hours of estimated delivery. All telephone conversations were polite an your operatives are a credit to the company. Well done . ...Mr G. Hales-Phillips
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Very courteous customer service, excellent communication on delivery expectation, and a great price! What more can be said ...Brian Madden
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Very quick delivery once I decided to place the order with the slight risk the parts were incorrect. It turns out they are correct. Pity your supplier contacts were unable to confirm for sure and didnt even bother to reply to you it seems. ...Neil Purves
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