No issues really. Found the ordering process fairly straight forward. Slight confusion in regards to the stock availabilitylead times but it all ended well. Customer service very helpful. ...Aidan Murphy CT Electric
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I cannot praise the service at MyTub highly enough. I was looking for an obsolete part for a Baxi fire and they were able to onfirm that they had one in stock.
Unfortunately there was a problem with the courier service, but when I contacted Customer Service at MyTub to enquire, Christine chased up the courier and I received the part 2 days later.
I would certainly use them again. ...William Gorman
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Many thanks delivering package on the date as stipulated. ...Dr Harry Eccles
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Easy to use, efficient and speedy delivery. Thankyou ...Robert Collins - Lower Sutton Farm
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Excellant service, great comunicatios, great price. One down side. Very slow turning up with the item i ordered. Well worth the wait with the saving I made ...jon franklin
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First time i have used my tub,very happy.I was kept informed of order statues,order arrive in good time.Very good service ...aci worldwide EMEA ltd
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Unfortunately my parcel was delivered to the wrong address in Portslade. The gentleman who signed the delivery note made out it was for him although the address label was clearly for me in Southwick. The delivery driver was contacted via My Hub and was able to collect the parcel and bring it to me the next day. The parcel had been opened and there was no paperwork or fitting instructions in the box. It appears the man in Portslade did not know where he had put them. I do have to stress that when putting addresses into a sat nav the post code should be used as often road names occur in neighbouring towns. ...Frances Burt
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items received with in 2 days brilliant service!
...david higgs
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Excellent service!! will certainly use again. ...Shaun Gibson
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Fast service, delivered in 3 days well within the 7 to 10 day estimate but I have to say when I read that I was put off and nearly went to another company. Product exactly as ordered. ...Carol Mackenzie
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