Fantastic support for a faulty showerhead. Delighted.
...Gerard Fradley
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Fast delivery of item. Not too impressed with this analyser and needed to return as faulty.
The process of getting in touch with Mytub is a bit convoluted but after one ignored email and then a phone call I was directed to email through 'My Account' This was not obvious but once sussed out led to a quick exchange and a returns form. Unfortunately you are expected to pay returns postage which on this item amounted to over £3 as it had to be recorded.
Not sure how long a replacement will take.
All in all its a bit of a pain when the item needs returning but on customer service they have been polite and helpful.
...Bernard Adams
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I had been searching for ages for a thermostat for our boiler, but it seems our boiler is so old that there are no thermostats available that fit our model anymore. Almost about to give up, I contacted mytub. Laurie was super helpful, and found two separate parts we could purchase, and put together to fit our boiler model. The parts arrived last week, and now we finally have a working thermostat on our boiler :-. Laurie was really really helpful-thank you!
...Claire Higgins
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Seems to be working and good quality. Friendly delivery. Have had no problems with ordering with you, thanks.
...Nannette Innocenti
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Very good and prompt, using special delivery.
...Robert Millington
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Excellent product Sales support and Delivery!!
...Andrew Anderson
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excellent service would use again
...karen bromfield
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Competitive pricing and painless ordering process.
Incorrect item delivered by supplier but this was resolved fairly efficiently.
Thank you.
...Steve
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delivered as promised in good condition thanks
...Mark Brown
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no problems at all, excellent communication will gladly use your company again.
...bas services
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£
£164.18 
