Communication was first class.
Reaction to problems was superb.
Products took a little while to come but some of them were a bit obscure.
Overall a five star experience and I would gladly use again.
...Kevin Hill
|
Out of stock on one item but called to keep me updated about the delay
...Alan Stenhouse
|
Fast delivery of item. Not too impressed with this analyser and needed to return as faulty.
The process of getting in touch with Mytub is a bit convoluted but after one ignored email and then a phone call I was directed to email through 'My Account' This was not obvious but once sussed out led to a quick exchange and a returns form. Unfortunately you are expected to pay returns postage which on this item amounted to over £3 as it had to be recorded.
Not sure how long a replacement will take.
All in all its a bit of a pain when the item needs returning but on customer service they have been polite and helpful.
...Bernard Adams
|
Excellent service, part received within just a few days. Would definitely use again.
...Caroline Rose Northamptonshire Police
|
Many thanks, smooth transaction from start to finish.
...Ty Cato
|
Very easy transaction , part delivered on time
...EXELDENT
|
Outstanding service from beginning to end. The technical advise was spot on. Speedy delivery. Highly recommended.
...Diana Vaughton
|
First time using this company and found service excellent.I was kept informed of expected delivery and arrived exactly when advised.
...Elaine Robinson
|
Product as described. Delivery on time. Thank you.
...Mr Daniel Scherer
|
Excellent service and price. Item was ordered at lunchtime and delivered lunchtime the following day. Communication was excellent throughout.
...Nicholas Lane
|
£
£573.85 
