i recently made an order with you it was ment to cost nothing foe postage and then i recived a phone call from a courier sercice called streamline and it ended up costing me an extra fifteen pound postage what is that all about . not impresed .
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Hello Mr Adamson
I am sorry but you should have been informed of the charge just after your order came through so you could have made an informed desicion. We only deliver free to the main land and this charge would have been unavoideable. Sorry again for the way this took place I am investigating who this came about.
Regards
Steve Marshall ...keithadamson
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excellent service thankyou ...ANNE CROWNSHAW
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Many thanks for an excellent service and very efficient customer relations. ...David Calder
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Prompt delivery, kept informed of progress, fair price. Thank you. ...Robert Phillips
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Excellant service, would definitely use my tub again ...Karen Tarrant
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Thermocouple was fine but I thought the package & post costs of £5.99 could be better, I am sure you could improve on it. ...Carol Winder
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The part arrived the day after ordering and I fitted it without any problem. I was very happy with your service and have no complaints at all.
...Wayne Hinton
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Excellent service and excellent price - well done! ...Terrence Wheatcroft
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I was very pleased with the ordering process, the emails updating the progress of my order, and the aftersales email checking that all was safely received.
Most impressed!!! ...mike Clark
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Item received exactly on time, many thanks for great service ...Ann Douglas
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