I'm happy to give you feedback as requested, here goes...
Order process - spot on, very helpful lady at the 'my tub' end made the initial purchase very simple
Order delivery - complete disaster, I rang 'my tub' to enquire after the delivery as the confirmed delivery date had been missed. Jeanette was surprosed to hear this as you had confirmation of signed delivery.
I followed through with a call to the Kettering Plumb centre who also said it had been delivered - all very good but it had been delivered to the wrong address !
The plumb centre driver had delivered the item to Kettering hospital , obtained a signature and closed the job down. If I had not placed an enquiry call the whole thing would have been left as a complete purchase/delivery
The chaps at the plumb cent
...Andrew Henderson
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Excellent service, although delayed we were notified by email throughout the process.
...Judith Peachey
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Superb service, thank you
...Anthony Grant
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Excellent service. Thank you.
...Jeremy Hutchinson
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Good service with genuine parts all available on your website and if there is a problem you quickly sort it out. Thank you
...Presbytery Guest House
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Thanks for the quick delivery. The Driver was a very friendly chap!
...Martin Miles
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Very good service and delete with faulty item immediately.
Thank you
...P Jones
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My order was fulfilled by Plumb Centre, Reading who not only failed to turn up on the agreed morning, but also sent the wrong sink their picking error - the paperwork sent to them was correct.
However, Jeannette sorted it all out for me and managed the situiation through to a satisfactory conclusion.
Well Done !
As such, I would have no problem ordering from MyTub again.
...M N Porter
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Fast delivery at a low price.
I would recommend your company, thanks.
...Alan J. Massey
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Fast delivery and great price will use again. Thx
...John Sim
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£
£12.61 
