Thank you for your delivery which arrived on Thursday 21st February. It was a very efficient service when it came through. However I found your information confusing as the picture shown was what I wanted but I ordered the wrong item because it was the first on the list because I had spoken to an efficient operator , Christine,she corrected the mistake. I would have been more comfortable to have dealt with her all along. Sincerely Jennifer Mathias ...Jennifer Mathias
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The pump supplied is the wrong one, waiting for it to be collected and the correct one supplied. ...S OGUNGBOLA
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Bit of a muddle on delivery which meant I stayed in for best part of a day but 3rd time lucky. Advice to others: always check first thing if item on the van on deliivery day. Otherwise the product and service were excellent.
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Good evening, I am sorry about the delivery mix up. I am also sorry we did not apologize at the time.
Regards
MyTub ...Anne Drysdale
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Products arrived earlier than stated worked out good for us excellent service throughout, thank you. ...Paul Donoghue - Kiddie of Southport Ltd
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Great communication and brilliant product. ...Kelly Govier - MD Govier Electrical Engineering Ltd
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The service and communication was excellent and your web site was easy to use. Many thanks. ...Nick Gibson
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Received the item within 23 days of placing the order. Feel lucky to have found this part on your site, as it is from an old gas fire and no-one else stocked it.
Many thanks. Terry
...Terry Le Poidevin - Bitterne Roofing Service
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Delivery was not as stated and when I rang to mention the item had not been delivered, I was was simply told I would receive a future email. This isnt good customer service. I rang you and hence Ii would expect a phone call back with email confirmation of when I could expect the item delivered. ...Steve May
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Ordering was good but the delivery took 20 days due to carrier probs and poor packaging resulting in damage. All sorted out and communication was good.
Thanks, ...Stuart Whitfield
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Excellent comms and generally a first class purchase. Thankyou ...Roger Auty
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