Excellent communication system - my order had quite a number of lines on it so several deliveries.
My only small criticism is with the plumb centre order picking - all small items were just dumped into one big plastic bag, thus a large number of pipe fittings, inserts of various sizes etc all loose together in one bag. When we de-kitted and checked the contents to the delivery note there were a couple of shortages.
Again, comms with yourselves was very good during process. Issue resolved as I just walked up to the plumb centre branch and picked up the shortages.
Otherwise, will certainly recommend mytub in the future and likely use yourselves again.
Best regards,
Pete
...Peter Holloway
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Picked the item up today. Just what I ordered. A fine delivery process. ...George Fowle
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Thanks for being so prompt and you keeping to you delivery time, I will be using you again.
...Anthony Liverpool
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Many thanks for your prompt despatch of the hinges they are perfect. Great service.
Many thanks
Kenton ...Kenton May
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Very well executed order. Arrived with prior text notification which is such a help. Thank you very much. ...Angela Foister
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Excellent Service!!
Order placed on Tuesday Pm and collected parts Thursday.
Very impressed and would not hesitate to use this company again.
Thank you.
...Tom Hawthorne
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Good points - Item arrived promptly, well packed and as described. Efficient service for a replacement part.
Negative points - My inbox has 11 emails from them, most of which were not necessary. Courier carriage charge of £7.20 was excessive for an item that could have been posted by Royal Mail for £2.80. ...Martin Nickless
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Thank you for exceptional service, part arrived practically before i ordered it.
Thank you Jeanette and other members of staff for your help. ...Ivor Thomas
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Very pleased with the service of this company, as wed had difficulty sourcing the item locally. There was a slight delay in it arriving but I was kept informed of the situation all along, so it wasnt a concern. Emails were replied to promptly and the member of staff at the branch where I collected the item was pleasant and efficient. ...Mrs Janet Woodford
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Very helpful and excellent service- many thanks
...Martin Downes
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