Overall, a not very good experience, admittedly dealing with a tricky problem. Let me first say though that the staff I corresponded with were absolutely first rate- a credit to you.
Having said that, It took over two months to locate and ship the part I was looking for, despite having been promised it would be delivered much earlier. Also, the punitive shipping charges meant it was nearly as cheap to buy two as one- so I did. I guess this means you do not want small bits of business.
Finally, and not really your fault, the part I was sent was not a copy of what I was trying to replace. It looks like the supplier has tried to produce a universal part to replace many minor variations on the same theme that have been produced over the years. It did not fit. Only through the applicatio ...David Pawson
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There were a couple of problems, but the staff were outstanding in seeing the situation resolve, they were really helpful. Thanks ...elaine.willett
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Very prompt delivery. Well done
...Mrs I Kinchin
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Best price on internet and great communication throughout.
Highly recommended. ...Simon Warner
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Everything received as requested. Many thanks ...Ian Castledine
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Very helpful and accomodating, but a little difficult to contact directly via email, except through the notes page. Altogether a very positive experience however. ...Judith Whitham
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Valve arrived quickly. extremely good price in fact FIRST CLASS SERVICE ...Cedric Beeby
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Great price. Fast dispatch and delivery by UPS. Faultless!!! ...Will Ball
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Thank you
Please do not send anymore emails ...John McMullen
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Parts arrived in good time. Excellent service. ...Liam Cross - Trinity College Dublin
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