Everything went very OK but delivery. I placed the order and made the payment on December 23rd, 2010, with a kind request for special care since it was kind of an emergency.
I received a message advising that delivery was CONFIRMED (not estimated) on DEC 30th (refer to my order), but actual delivery took finally place on JAN 7th.
You may agree that £25.20 fee for 15 days to cross the channel (I live in Paris) is difficult to accept for me especially during such a cold winter :-(
I certainly will not renew the experience, although you have good products at very competitive prices because one can not afford to wait for 15 days to have his heater fixed during winter time. ...Raymond TOPIN
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Good Morning,
This is my first order with mytub, I found the follow up on my order was very good, letting me know delivery date and the warm towards your customers when placing a order in the form of a e-mail.
I will be buying again from mytub.
Kind regards
Laurie Shadbolt ...Laurie Shadbolt
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Thank you very much for an pleasant easy transaction, i was kept informed of the process all the time. would use again and recommend ...The Old Bungalow Guest house
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my TUB service was easy , fast , and I was always kept up to date . Excellent .
Thanks
John McDougall ...John McDougall - Safehinge
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I would recommend this business without reserve, a very good and helpful service which is all one can ask for. ...Charles Young
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Thanks
Please note only three knobs fitted out of six sent
Any help ...George Egesi
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Sorry about the misunderstanding over the order which you quickly rectified.
Thank you for a friendly and efficient service. ...John R Thomas
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First rate service, no complaints or adverse comments ...JAMES FLATT
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Took a while to receive but i expected that. Goods arrived as described. ...Allan Docherty
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Wow ordered this on Wednesday morning and it arrived that afternoon. Very impressed with the service. Website easy to use as was ordering. Item arrived all packaged intact and unopened part for an old boiler will be recommending and using this site again. Well done on a A1 service. Thank you. ...Tracey Dineen
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