The entire purchasing process was hassle free and I could monitor progress. Excellent service and good price! ...Laurance Knight
|
Rachel was excellent in proactively tracking down the part we required before any other company could get it to us. She was a pleasure to deal with and demonstrated excellent customer service, a skill that is unfortunately so hard to find these days. Thanks Rachel. ...Beth Alcorn
|
We have absolutely no complaints whatsoever concerning our dealings with mytub. The item we ordered was obsolete but mytub were very quick to suggest alternatives. We phoned them to order one of them which was cheaper than the one we had ordered and paid for. The balance of our payment was refunded immediately. The item, a towel rail, arrived the next day. From start to finish, we were kept fully informed of the progress of our order. The person we spoke to on the phone was polite and efficient. We can thoroughly recommend this company. You will not be disappointed. ...Susan Langley
|
customer service was excelent. kept me informed at all times. Will recomend to everyone. Order arrived on time. ...DIANE PARSONS
|
Never heard of this site before, stumbled upon it whilst trying to find a relatively unknown shower screen.
On finding the unit, the site said it would update me as to availability, which it duly did, and then delivered next day, not bad !! Very simple to use and quick with it. ...ROGER FURZE
|
Excellent service including pre delivery phone call to check part nos.
5 Stars!
Colin
Firecheck Limited ...Colin Scanlon - Firecheck Ltd
|
Brenda, you are a star. Fantastic customer service.
Bought a Myson towel rail element from MyTub that sadly malfunctioned after 18 months. 2 year warranty confirmed by Myson. Brenda went out of her way to arrange a replacement part, having to navigate a challenging supply chain in order to get it to me.
Will definately shop with MyTub again.
Thank you ...Neil
|
Arrived on time , exact product as described ...Stephen Utting
|
All good. Arrived when promised and was the best price we could find.
...chris daw
|
delivery prompt.A.OK. ...Garry Redshaw
|