we are thoroughly disappointed with the service we have received. the order took a very long time to arrive, when it eventually did the number of parts we ordered was wrong. after complaining about a missing part it arrived the next day which leads to the question why did they take so long to arrive in the first place. the price is very good for the parts we wanted but the service let you down and I dont think we will be using you again.
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Dear Mr Skipper
Good day, I can only apologize for the errors. We have spoken to that area of supply chain. This is very rare.
Laurie - MyTub
...Brian skipper
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Excellent service with regular updates on delivery. Product was as advertised on website which was easy to navigate. ...Stephen Dines
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order recieved. good service. ...Alan Ringer - Ernest Doe And Sons Ltd
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Order has been received. Everything fine. Thank you. Colin Hadley. ...Colin Hadley
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Order and contact with company excellent cost of postage to Ireland very steep £36 and postage only cost £10.80 on stamp. Delighted to get the part I needed
Brendan Weir ...Brendan Weir
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Great service.....keep up the good work ...Adam William Polson
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Thank you for my order which was recently delivered, Ive found the service from your company very good in all respects and would definitely use you again and also recommend you to others.
...L.Webster
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Received geberit concealed cistern within 5 days, tried to fit Saturday and found part missing. Had to wait till Monday to advise of this missing part. I was told to leave it with customer services and they would get back to me. In the meantime I spoke to the manufacturer and received the part next day. Four days past not a word from My Tub. Well done Geberit not so well done my tub, just a call to say what was happening might have helped ...simon martin
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Seems to be working and good quality. Friendly delivery. Have had no problems with ordering with you, thanks. ...Nannette Innocenti
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Great service, great prices, excellent delivery asap, no quibble, no problem , will definitely use My Tub again ! ...Brian Welch
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