At first I wasnt going to order from you as I wanted to pay over the phone with a card and I was told your company only took orders on line.
For me thats a pain, I just want to pay over the phone and be done with it. Im still disappointed .
That aside once the order was taken on line all went very well, my order even came 2 days early.
Martin. ...martin brownjohn - MSJ Maintenance
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my TUB service was easy , fast , and I was always kept up to date . Excellent .
Thanks
John McDougall ...John McDougall - Safehinge
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After trawling through their website, I eventually found what I ordered. I was instructed to E-mail them to obtain a delivery date. They responded that they no longer stocked that product. However, they offered a similar product. I placed my order. Jeannette and Christine were very helpful. My product was delivered after a few days but it was the wrong size. It took longer than the 3-5 working days advertised.
Both the plumber and tiler had begun working on the en-suite and we thought that we would have to wait a few days for the door but the assistant, Christine very quickly dealt with the issue, ordered the replacement, which arrived the next day. This meant that the plumber and tiler were able to complete the job without delay. Thank you Jeannette and Christine, in my mind you are bo ...Ms Gavin
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Very Pleased with product and service, and very good communication.
Thank you ...Mr T Stubbings
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Excellent service!! will certainly use again. ...Shaun Gibson
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We were very impressed by the service from Mytub. We collected our order less than two days after placing it. We will be recommending them to all our friends and famliy. Thanks. ...Jennifer Morris
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Redeemed by good customer service Thanks Deborah after wrong product delivered.
The wrong product was delivered but after a call to Mytub the correct part was delivered a few days later. You find out how much a company values its customers when theres a problem to sort out and Im happy with they way Mytub dealt with correcting the mistake. Thank you. ...James
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Youv'e dealt with me very politely and efficiently, just a pity we couldn't do business.
Cheers
...Ken McGregor
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I am pleased to say it came on the day it was suppose to and better still it came early in the morning.
Thank you very much
Keith
...Keith Gillie
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Brilliant service. Told me exactly when my order would be delivered and at a competitive price. Will definitely use My Tub again. Thanks ...Andy Colgan
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