brilliant service, would use again and reccommend to my friends. ...jennie williams
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after placing initial order and paying for it i was then told my item was obsolete my tub dont stock it but they said they would source my item for me which ended up costing me £25 more than mytubs original price. i feel i could have been told before payment that they dont have items in stock leaving me free to look elsewhere or they could have quoted a price items will cost you after they order them in for you first before taking your money. not as cheap as you first appear!!
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Hello
Unfortunately obsolete items do not get the price updated so will appear a great deal cheaper than the replacement product.
Regards
MyTub ...dennis curley
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Radiants arrived promptly and in good order. Now successfully in use. Very pleased. ...Graham Currie
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delivery exactly as predicted , well done ...n anderson
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EXCELLENT SERVICE. Thanks for completing my parts order so promptly was very pleased with the quick turn around, highly recommended. thanks from Cookertech ...Cookertech
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Excellent response.Your returns policy however is not so good! I am still awaiting a response to return my firstwrong sized item despite 3 phone calls and promises of action. ...roger norman
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Excellent service, prompt delivery ...John Carley
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Brilliant service, quick and efficient. Would recommend as its 1st class!! Thank you. ...brushmakers
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The service is very good. Items are always delivered on time. Also when I text for any information I am always updated as soon as possible. ...Nicola Richards
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Disappointed, did not receive goods on date given. On further enquiry to My Tub customer service, adviser who was apologetic and took my details but did not phone me back with progress update, I had to re-phone for progress update and was advised by a more than helpful adviser that my order had not even been picked up by the courier for delivery and was awaiting dispatch. Had an e mail the following day with update on expected delivery date, unfortunately no will be home to receive goods on this date and will have to see what the courier does as I have been told the goods need a signature on receipt.
Not happy especially with the cost of £12 delivery charge. Post office do Special delivery next day service starting from £5 and order can be picked up locally if no one is home o ...Geoffrey LLoyd Evans
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