We had an issue with a faulty part, i contacted MyTub and the replacement parts were with us the next day, Excellent service no quibles ...Martin Gillard Vigo Limited
|
i recently made an order with you it was ment to cost nothing foe postage and then i recived a phone call from a courier sercice called streamline and it ended up costing me an extra fifteen pound postage what is that all about . not impresed .
------------- ------------- ------------
Hello Mr Adamson
I am sorry but you should have been informed of the charge just after your order came through so you could have made an informed desicion. We only deliver free to the main land and this charge would have been unavoideable. Sorry again for the way this took place I am investigating who this came about.
Regards
Steve Marshall ...keithadamson
|
Good initial customer service after placing my order online. I had duplicated an item on my initial order so customer services rang to alert me and amended the order to correct the required quantity. Lead in times were quite lengthy 4 weeks for my order so I had to ring MyTub on the day prior to the expected delivery date to get an update, delivery was then arranged for a date convenient for myself. There are an extensive range of Items on the website all of which are competitively priced. I am satisfied with the service provided and have placed a further order with MyTub. ...David Collins
|
Website easy to use, item arrived in good order and item was delivered on the date advised at time of ordering and was well packaged. ...Linda
|
Excellent price, excellent service. Would highly recommend. ...David Richardson - Fenwick Ltd
|
excellent service once we actually got to speak to a customer service agent. ...Peter Jones - Peter Jones Electrical Installations
|
Order process was very straightforward. Order arrived promptly and ond date advised. Will definitely use again. ...RobertsonFM
|
Excellent service again. Good quality items at the right price and I was kept informed about delivery. ...Peter Keen
|
Kept me informed all the time of progress of order good coms ...Reg Batcheler
|
My above order duly received and correct, with many thanks. Will no doubt be ordering online again sometime. Dave T.. ...David Tourle
|