|I'm happy to give you feedback as requested, here goes...
Order process - spot on, very helpful lady at the 'my tub' end made the initial purchase very simple
Order delivery - complete disaster, I rang 'my tub' to enquire after the delivery as the confirmed delivery date had been missed. Jeanette was surprosed to hear this as you had confirmation of signed delivery.
I followed through with a call to the Kettering Plumb centre who also said it had been delivered - all very good but it had been delivered to the wrong address !
The plumb centre driver had delivered the item to Kettering hospital , obtained a signature and closed the job down. If I had not placed an enquiry call the whole thing would have been left as a complete purchase/delivery
The chaps at the plumb cent
|excellent service, happy to recommend to any other buyer
...H W Gravell
|Goods delivered on time.
...Mr Robin Jones
|Very good service. Thank you.
...Mrs P A Davies
|Good service. Product arrived before time, which I requested. This in turn allowed us to complete the job on time. Thank you.
...Westcountry Maintenance Services Ltd
|Good, quick efficient service. Very helpful. Easily found what I required on your website.
|Excellent service, item quickly dispatched. Website needs to updated to show quantity in pack is actually 4 rather than 1.
|I was very impressed with the efficient way my enquiry was was dealt with and how quick my order was progressed.
The email communication was excellent, i cant thank the staff enough especially supplying me with the gas boiler part I required as I was let down my three sites who said they could supply the part.
Thanks again Mytub.
|Really quick service, and very quick to respond to my query
...Mrs Samantha Boyd
|The solar S1 arrived as advised thanks.