This was my first experience with my tub and possibly my last. Firstly they made a mistake, the site shows free delivery on orders over £25 – Wrong my £120 order of boiler parts just so happened to be made up of none free delivery items and even though this was my tub’s mistake they refused to waive or refund the £7 delivery charge which almost delayed the order by a day. Next, one of the parts arrived from Plumb Centre within two days and the other parts from who knows where nearly 2 weeks later – Overall, compared with many companies on the internet these days, this one did not impress me. One final comment, when things go wrong, you can’t just hit reply in e-mail, you have to go to the site and enter details in to a special page, all a bit of a faff really.
...Ian Grosvenor
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Service was great but collection was not made by My Tub resulting in our delivery not being next day but the day after which affected progress on site, main problem it took my call to ascertain that delivery would be delayed, no-one called me ........
...Andy Earl - Rg Group
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Delivered promptly and in good order
...Kate Millard
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Excellent very fast service the goods I ordered arrived the very next day.
...Neil Bradbury
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Thank You
Very good service and all is fine
Julia
...Julia Hughes
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Excellent service,very quick delivery,great price and great product with excellent comunication.
...Andrew Jackson
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ORDERED SOME OBSOLETE BOILER BAFFLES LATE ON 14 NOV ,THEY WERE THEN SPECIALLY MADE AND DELIVERED HERE TO THE NORFOLK BROADS ON AFTERNOON OF 16 NOV .THAT IS OUTSTANDING !VERY MANY THANKS TO CHRISTINE AT MYTUB FOR KEEPING ME UP TO DATE RE DELIVERY TIMES ETC.
...JOHN BRYAN
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Very good service, delivery arrived on time, kept us informed on the progress of our order.
Would use this company again in the future.
...Shirley Tilbrook - C. Tilbrook
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All received and fitted. Works fine. Thanks
...stephen netherton
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slow delivery, moderate price, not over impressed.
...mike trask
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£
£17.69 
