Despite ordering a part immediately prior to a Bank holiday weekend not usually a good idea it arrived in double quick time and I was kept informed by E mail at each stage of the process. Couldnt ask for more. Well done ...Paul Nash
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cannot fault service, delivered on date arranged. ...william harper - Mr
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Many thanks for your help dealing with this order. We had some difficulties and had to refund hinges and order a new seat but the help from your team was fantastic. Would happily recommend myTub to anyone.
Thanks again
Rick ...Richard Kite
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Great service. Fast and efficient. However, the box the item arrived in was 10 times bigger than the item. The item was marked “fragile” - but there was no packing in the box to prevent it banging about inside it. Photo available if wanted. ...Sheila Miller
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I have no problem, and have done so, in recommending mytub to friends and colleagues. The item arrived as advised, I fitted it, we now have heating. ...Gordon Scott
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A big Thank you, for the excellent service your staff have provided.
The continuous progress updates regarding the purchase of my Eden Valour stove have been appreciated, along with prompt delivery.
Once again thank you.
Best wishes
...Tracey Edwards-hope.
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Everything was eventually delivered. there was confusion as the I didnt put in the comments section to deliver to me. as I listed the office address, it wasnt clear that the parts were for the officelight commercial rather than personaldomestic use. ...R3
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Very good communication regarding additional delivery charge as item had to be ordered from manufacturer, arrived quickly. ...James Cole
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Item received in good condition on the promised date. Good delivery service from wolsely ...Nigel Richardson
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Was surprised by the lead time on our order of Twyfords bathroom furniture and sanitary ware but think this is down to Twyfords rather than MyTub. The order processing was very smooth and we preferred to receive the whole order in one delivery and on the date predicted. Delivery was on time and courteous. We especially appreciated the help of the support team to help process a return and credit of a faulty shower tray. Steve really adopted a personal touch to argue our case with Twyford and the refund was effected with minimal effort from us. ...Peter Morris
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