Thank you for the opportunity to comment on my order.
The people I have dealt with and the actual products are fine but the overall service I have received is the most chaotic of any internet order I have ever made!
To cut a long story short, a large number of e mails led to my order being delivered on 3rd September - or so I thought!
2 of the 3 items were actually delivered with no mention of the third.
After more e mails, delivery was arranged for pm today 7th September. Just to add insult to injury, The missing item was delivered at 11:20am and it was only by chance I arrived as the van was about to leave.
To sum up, my straightforward order took a stack of e mails, a lot of time arranging various people to wait in to receive it and eventually a bit of luck to complete it!
Overa ...David Morris
|
Product was delivered speedily and on time. Efficient service - thank you ...Alan Marlow
|
Order arived a day earlier than promissed. Many thanks. ...Moors Electrical
|
Barring some slight confusion over a late item which turned out to be delivered on time ! my experience was very positive. Everything arrived when I needed it in the end, and the prices were very reasonable. My one criticism is that some of the pictures on the website are misleading, as they either show the wrong item or additional items which are not in fact included. ...Dr Alexander Morrison
|
Quick delivery. Good response to e-mail queries. ...Helen Higgons
|
Parts arrived on time and in good condition. Thanks. ...matthew tulley
|
Although the items were not in stock bummer!, the MyTub ladies did their very best to get them to me as soon as possible. Many thanks ladies!! ...J J A VAN WEERELD
|
Special order part received as promised. Well done will use you again.
L j newman plumbing and heating ...L J Newman
|
quality product at a great price ...david gauld
|
I have fitted the part you sent me and now my fridge is working perfectly, thankyou. ...neil biggadike
|