I was very impressed with the level of service I received. The order process differed from that advertised on the website but I was kept informed all the way and given the option to cancel the order and look elsewhere.
Steve was an absolute gent throughout.
5 stars.
...Steven Rule - The Billowing Loaf Ltd
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Great service from the human team, it was really knowledgeable, prompt and helpful….I wouldn’t, however have needed that help if the website had been more detailed and the search feature more user friendly. E.g. If 5-210 Straight Biava Multirail Brackets had:-
a Had a picture
b Explained how many were in the pack
c Described what colour they were
d Acted as the mother page for all their brackets
e The search function were more Google like – if you put Bavia, Bravia or similar into the search no suggestions are forthcoming.
Is there a process in place that improves the website to eliminate the need for each enquiry after the human team have dealt with it
...A Randall
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Received order on time as promised. Excellent service
...R Tanner
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Another great load of customer service from these guys, as I am not there, give yourselves a well deserved pat on the back! My order was so small but this didnt seem to matter, still made me feel like a special customer. If I were a plumber I am not! I would use these guys all of the time. So refreshing that there are companies out there that still go the extra mile to keep customers informed.
Well done and keep it up!
...Mark Hawkins
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Very pleased with the service provided. Would definitely use your services again
...Jean Fozard
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Thanks, good service, good communications.
...S Garner
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Would use this company again. Answered queries same day. Contacted about delays and kept up to date with delivery.
...Miranda varnam
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I found My Tub website easy to use to place my order they kept me informed until my order was delivered very efficient
...Sylvia Lanchester
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Ordered easily and delivered as advertised. All good
...Paul Lincoln - OPS London Ltd
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Good service even when parts are hard to get , kept me informed thank you !
...steve westley - westleyhire ltd
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£
£211.95 
