Fast delivery of item. Not too impressed with this analyser and needed to return as faulty.
The process of getting in touch with Mytub is a bit convoluted but after one ignored email and then a phone call I was directed to email through 'My Account' This was not obvious but once sussed out led to a quick exchange and a returns form. Unfortunately you are expected to pay returns postage which on this item amounted to over £3 as it had to be recorded.
Not sure how long a replacement will take.
All in all its a bit of a pain when the item needs returning but on customer service they have been polite and helpful.
...Bernard Adams
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Thank you for the toilet handle it works perfectly. The wait was a bit long but
acceptable. I think you should add the vat on before adding the postage.
It beats having to have a new toilet fitted.
...Mrs Eileen Smith
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The order was dlayed by lack of stock but i was kept fully informed. Very satisfactory
...Cedric Ashley
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I found the service excellent. MyTub were able to re-arrange the expected delivery to a much earlier date to enable me to complete an installation within a time constraint at no extra cost. They were quick to respond to questions and phoned to confirm the delivery time. Product also arrived with no issues.
...Joe Wright
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Fast,fast,fast. Thats the whole service. Fast reply to original order enquiry, fast later communication and fast delivery. A great service.
...Timothy Hilliam
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Quick delivery and excellent quality product and value for money
...Jan Biscoe
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Great service, kept fully informed.
...Anthony Willis
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It has been a pleasure to order with Mytub. Delivery was very good
...C S Building and Design
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Thank you recieved great service
...Chiranjeev Ahluwalia
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part received in very quick time & very well packed excellent service recomended
...P S Laws
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£
£211.95 
