Item received with thanks.
A very prompt service, many thanks. ...A D Weatherley
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Excellent communication, very quick delivery. Very happy to recommend and would use again. ...Janice Cleland
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Considering the value of my item plus the fact it was of heat resistant glass, I was amazed upon collecting it from Plumb centre how poorly protected it was.
It just had one wrap of bubble wrap around it, my son collected it for me and to him because the glass was intact he signed for it.
But when I unwrapped it one of the fixing lugs was bent and I had to straighten plus the facial chrome has scratch marks on it that show in place.
I had enough hassle trying to find a replacement in the first place and could not face any more to put that right.
Had it been packed between 2 pieces of strong material I could well have received it in good condition. Not very happy.
...Terry Hobbs
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Thanks for the excellent service, also the staff were most helpful in helping me choose the best product ...Matt Quinn
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All at Mytub - thanks for your excellent communications during the order progress. I have now installed the sink. ...Steven Broad
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service, advice and guidance excellent thanks - prompt delivery too ...andrew mackenzie - speyside trust
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Very prompt service...product as ordered....delivery date efficiently and correctly communicated. ...R Walden
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Excellent service. Found an item I had given up on getting from elsewhere. FANTASTIC
...Wignall
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Fast delivery of item. Not too impressed with this analyser and needed to return as faulty.
The process of getting in touch with Mytub is a bit convoluted but after one ignored email and then a phone call I was directed to email through 'My Account' This was not obvious but once sussed out led to a quick exchange and a returns form. Unfortunately you are expected to pay returns postage which on this item amounted to over £3 as it had to be recorded.
Not sure how long a replacement will take.
All in all its a bit of a pain when the item needs returning but on customer service they have been polite and helpful. ...Bernard Adams
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Very good service ...Bowman
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