First class service and price! I ordered the cistern lunchtime Tuesday and it was delivered 9.30 am Thursday. I was kept up-to-date on progress of the order at regular intervals.The price, including delivery, was easily the cheapest I could find.
David Barron ...Mr David I Barron
|
Excellent service. Our order was very well packaged and the delivery was super quick. Will definitely use again. ...Terry Brook - T B COURIER SERVICES
|
I placed an on line order for replacement parts for my 5 year old boiler. The process was very simple and efficient. My Tub kept me well informed as the order was processed and dispatched including notice of the day of delivery. I can recommend this company. ...nigel - warren
|
Initial customer service was excellent. However despite placing the order at 9am on a Thursday and getting a confirmed delivery date of the Friday the branch that held the part somehow managed to neglect to send it either on the Thursday or Friday. If I hadnt chased the delivery Im not sure whether it would ever have been sent at all! However Jeanette in customer service did everything she could to sort out the error and we eventually received the part on the Tuesday afternoon. I asked if there was anything that could be done on the postage and they refunded it in full. Overall great telephone service but massively let down by the branchs performance. ...Jo Martin
|
Great service, quick, easy to order and best price I could find for the items I ordered..thanks ...Fiona Tamplin
|
Having this rare item in stock saved the job! The new installation now exactly matches the original that was fitted in 1932. Excellent email updates on the progress of the order. ...Alan Pickwick
|
Service was good and I was kept informed of delivery updates. ...Mr. David Duke -
|
Very Pleased with product and service, and very good communication.
Thank you ...Mr T Stubbings
|
In need of a replacement timer for my central heating, I found MyTub offering the keenest price, apart from their shipping cost to me here in France. Not to worry, I found a cheaper shipper and MyTub were more than happy to oblige, including prompt email exchanges to coordinate collection by my preferred shipper. I just wish I had more business for them . . . ...David Weale
|
Easy web site to navigate and order. Fast delivery and excellent communication on order status. Superb Customer experience and service. Definitely recommend and will use again!! ...George M Bish
|