I was impressed at how quickly my order arrived. Many thanks
...Alan Gibson Heating
|
Good service and delivery no problem wahtsoever, would definately use My Tub again!!
...Hitachi Automotive Systems Ltd
|
Hi, Im sorry but I am not very impressed with the speed of your service.
I placed my order on the 18th October, I had a totally different part delivered last week even though the paperwork had the right part description on it. I phoned the number on the delivery note and I was told the correct part would come the next day - it didnt, & it didnt come the day after that either so I phoned again and was told they had to re-order and it would be with me by Monday this week - it wasnt, I waited until Thursday and had to phone them again - the part is in the warehouse and apparently it will be with me tomorrow!
What looked like a good value product has caused me to phone my customer three times to explain the delay and call your supplied three times so far at peak rate to find out what is ha
...Mr T J COOPER
|
Box was delivered on specified date. Box was damaged but contents seem fine. Good service, thank you
...Christine Redshaw
|
Thank you I received my order in double quick time a very professional service and Im sure I will be using you again..
...tony cadwallader
|
Very helpful and accomodating, but a little difficult to contact directly via email, except through the notes page. Altogether a very positive experience however.
...Judith Whitham
|
Hi, I found the service very good and quick ,The lady i spoke to in customer service top class and would use your firm again. yours Mr K DAVIES
...keith davies
|
Mytub were very helpful and service was excellent.
...Helen
|
I cannot fault the My Tub service and would recommend it to anyone. This is my second order and I was pleased with the way a slight hiccup was dealt with in regard to non-delivery at the confirmed date due to sickness at the delivery company. On querying the non-delivery through your portal, the issue was promptly pursued and a revised date given.
I feel perhaps the wording in the online catalogue could be a little clearer in regard to alternative andor compatible products e.g in regard to my last order Alcona toilet suite under AR1145, under notes you have AR1148 alternative with horizontal as opposed to bottom outlet , AR2342 compatible cistern, AR7815 compatible seat. That said, I did manage to order exactly what I wanted.
...Robert Culley
|
Had to wait a week for the part, but didnt mind as it was cheaper than other places. However I was kept updated at all times by the friendly customer services staff.
Will definately recommend MyTub to all my friends and family!
...Mr. Bali Jhalli
|
£
£109.64 
