Order was correct and delivered on time. A very easy and efficient experience. I will use this company again. ...Anthony Lelli - Swalcliffe park school
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I was very pleased with the friendly and helpful response from your team when I needed to check precise delivery time. A very personal service! This was a welcome surprise as I chose to buy from you on price and I didnt expect to get such great service too. Thanks! ...Penny Walker
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Fantasic company. Really helpful by phone and email. Order dispatched within 2 days as promised. A pleasure to deal with which is so rare these days. Would recommend. ...Katie Jeswani
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I am a bit disappointed if I am honest, If the delivery date was shown to me before I paid, it wasnt obvious enough because I didnt see it. Had I realised it would take 5 or 6 days i.e. you probably didnt have it in stock I would have gone else where.
Added to that, when the delivery driver arrived he didnt waste any time trying to find anyone, there were at least 4 people here at the time, so he didnt leave it in the porch I dont remember seeing a delivery instruction box on the order page either Consequently I had to drive to Hexham to collect it, but the item was still on the van from the day before , so I had to wait until after 3:30pm to get it.
These are two separate problems, each understandable. however together its not great. If you would like more feedback and ideas you are we ...Southlands Farm Cottages
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We had excellent service from My Tub. From placing the order to the delivery of the bidet everything went as planned.
I only wish other companies we have ordered from recently could have been as efficient. We are very impressed with the company and would recommend you most highly to all our friends.
Regards. Jennifer Lowe ...Jennifer Mary Lowe
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Very happy with the whole process. Many thanks. ...Paul Hillman
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Best products, Excellent service. Thank you ...ALI SAN
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Hi Jeannette,
Thanks very much. I wish all companies would offer the same service as you do.
I will order the item tomorrow.
Regards
...Dave Curtis
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Great communication and follow-up over an obsolete part. A company to trust. Many thanks. ...James Longwell
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A delay with supply - but kept fully informed of issue - good price for item - will use again ...Donald Fisher
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