This was a first class service, I was updated as to when to expect delivery, and it happened as promised. The cistern was a direct replacement and I was put right by yourselves as I nearly ordered a side entry instead of a bottom entry, so thanks for that. The only drawback was that the inlet, outlet and overflow are all in the correct position but the two screw holes that hold the cistern to the wall have been moved about 38", so a straight forward exchange took longer than it should have. Not your fault its Twyfords. ...Kevin D Fuller
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I am fairly happy with your service but wonder why you CONFIRMED
DELIVERY as 26th September, but it did not arrive until the 27th
Driver had papers with 26th crossed out & replaced with 27th BUT
NOBODY LET ME KNOW!
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Good afternoon,
We are sorry about this.
We had confirmed the original date with the delivering branch but the driver could not physically finish his round, hence delivery the following day. We were not informed about the delay.
Regards
MyTub ...Mr K. Chapman
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Excellent service, kept me regularly informed of order status & order delivered on stated day
...karen brogan
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Ordered on Friday and arrived the following Monday. Excellent service - thank you very much ...Stella James
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Good communications and service. ...Michael Greenwood
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Good experience from start , good web site, competative prices ,quick delivery. Item & instructions for installation & use very good.Had no problems since item installed. ...S Davies
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Order received and as required.
many thanks ...Gilbert Clayton - IDL Engineering Limited
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Received as promised thank you ...Danny Lafferty
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Excellent service and staff. Kept me informed each step of the way with a made-to-measure order. Answered my queries extremely quickly even before I ordered. Good prices. Will use again. Well done all round! ...Marilyn Hesslewood
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Competitive and efficient. Will certainly consider using you again and would recommend you. ...Mr John Ashmore
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