Delivery as expected and good communication.
However, long delivery time of 2 to 3 weeks. ...John Plumbly
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On the one hand, the purchasing experience online ordering payment was fine, and the communication through the various stages trying to get a delivery date, clarifying delivery address, following up when deliveries failed to occur was very good.
However, the great let-down was the fulfilment of the order:
1 It was most disappointing, in this day and age, that a delivery date could not have been advised at the time of ordering. Most firms seem to have reasonable certainty and visibility as regards their supply chains.
2 It was also disappointing that this delivery date turned out to be TEN days after the day that the order had been placed these days, for anything other than bespoke items such as cars and furniture, its rare to have to wait longer than 3-4 working days.
3 It was even ...Adrian Brown
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The order arrived satisfactorily, thank you. However the length of time between order despatch arrival was very long and I am unlikely to use MyTub again for that reason. ...Dianna Karani
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Item arrived on time, price was very competitive and the delivery guy rang me which made it really easy to direct him where to leave package. Overall a very good service ...Dave Westlake
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The boiler flue adaptor is exactly what is required to fix the flue problem as soon as the plumber gets round to it. ...James Orrey
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First time I have used yourselves but will definately use again much better than some of the suppliers I have used. ...Andrew Melton
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Hello Jeanette Deborah and Christine delivery took place this morning everything works comfort is resumed! It has been a pleasure doing business with you and I will recommend your company to all tell the boss the pay rise is overdue! have a great Christmas and Best Wishes for the New Year.
...Tony
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Excellent communication over the phone with a delightful chap who knows his onions and Very professional with it. The correct item was delivered on time ... So Well Done All Round and Thanks Everyone who organised and executed the Deed. ...Christopher Hope-Wynne
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excellent service ...KMS Facilities Group Ltd
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A great company to deal with. Very helpful indeed. Highly recomended. ...John Bradshaw
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