An excellent service. The part arrived as advised and it was simplicity itself to pick up. Thank you we shall use this service again. ...Jeffrey Robinson
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Service good. Only gripe: got email to forewarn about Friday delivery. The someone tries to deliver Wednesday before. Ultimately Friday morning so back to plan A but a bit confusing. Otherwise fina. ...Frederik sJacob
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Product purchased was Showerlux Showerclean. Arrived as ordered. Communications were good. Was advised of a delay in delivery from original given date but was then was delivered on original date after all. Slight confusion but no complaints. Would use again ! ...Roy Andrew Hassell
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The boiler flue adaptor is exactly what is required to fix the flue problem as soon as the plumber gets round to it. ...James Orrey
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Good service all round, technical knowledge and customer service was excellent, with on time delivery, could not ask for a better service, well done my tubs! ...Jim Miller
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Hi Christine and jeanette thank you for your speedy attention and resolution to this matter. excellent service
Thank you very much ...Alex Morton
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Great service, fully communicative during delayed out of stock order, which is very important. great product. ...Duncan
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Quick, efficient and pleasant staff both in sales and dilivery staff, will certainly recommend this company ...Elizabeth rodgerson
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Excellent service. I ordered a couple of toilet seats with lids(TIG1461WH) that were shown on your site as no longer available, however as I was still able to go into the site and place the order I hoped/assumed that the no longer avialable notation was incorrect. I had barely placed the order and received an automated email from you before one of your sales representatives, Laurie, was on the phone explaining the error of my ways and checking stock availablity on two alternatives and which he confirmed you had in stock and that he would subsequently arrange to be dispatched. Very impressive. ...John Godfrey
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The service is slow! When I order something on the internet postage is normaly under 3 days, but your orders take at least 2 weeks.
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Dear Mr Leeming
Regrettably the items you ordered where not stocked and there seems to have been a delay from the manufacture to us.
Sorry for any inconvenience
Regards
MyTub ...Mr T M J Leeming
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