I am quite pleased with the service. The order arrived when promised although the driver of the lorry was a bit upset because he had a very large lorry and we live in a very small lane. In addition the address was incorrect. The house name is Avalon and is on Old Barn Lane in Churt, Surrey. ...Mrs. D. Eustace
|
Excellent speedy service, at a very competitive price. ...Jonathan Carmalt
|
All seemed to go very well until the delivery didnt turn up on the promised day. I chased it and Customer Service was very helpful and the basin turned up a working-day late, so all was well in the end.
...John Pearson
|
Goods received on the date specified. A competitive price compared with other merchants. Well done. Excellent service. ...David Millichap
|
Pleased with prices but delivery should be free for all items if you're ordering over £25, not just random parts. Also, delivery estimate should be available before you buy, ...Chris
|
Excellent service. Our shower is now working again. Thank you so much. Not dealt with you before but would highly recommend you to others. ...Karen Millson
|
Customer service from MyTub was excellent. Steve and Samantha kept me well up to date with the delivery status of my order. I will definitely use MyTub again. ...Stephen Hanmer
|
Order was received yesterday and the product is great - now I know that this model is the correct one, I’ll be placing an order for more units.
Thank you ...Monique Rodriguez
|
Whilst we had to wait a little longer than one would have preferred or found ideal, we were pleased to receive the ordered item in good condition when indicated.
...R.F.Alexander
|
Order was not delivered on the day specified in the order update e-mail which was very inconvenient as someone had to wait in all day. However when we raised this issue we did receive a quick response and the sink arrived the next day. The sink is great and as described although we were a little surprised that it arrived with no protective packaging. In this instance the sink wasnt damaged but it would be very easy for a sink like this to be damaged in transit without any protective packaging.
------------- -------------------------
Dear Tim
We are sorry for the inconvenience and are looking into why this occurred. As we do not use couriers to deliver pottery the delivery team who are used to delivering sanitary ware are simply picking off the shelf, putting on the van then droppi ...Tim Amery Limited
|