Although item being out of stock I was always kept up to date with status and delivery was as scheduled. Excellent customer service. ...Beverly Horn
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Did try to order part from another supplier waited one week only to be told part not available and had been on back order for 3 months.
Contacted MyTub and they had it on the shelf fitted within 5 days.
Thank you. ...Colin Edward Townsend
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Many thanks for an accurate service. The parts arrived according to the confirmation email. Just one thing though, I had asked for a price and availability check prior to ordering and clicked through the quote to attach the details to my order, as suggested but the delivery date quoted did not match the final delivery date confirmed by email. Maybe I did something wrong, maybe I did not, either way, it was not clear but I am still happy and will use your services again, thank you. ...Harmony Plumbing
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Excellant service!! ...Karen Sykes
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Effortless ordering and delivery arrived before date promised - cant really ask for more. ...David Carter
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The product was exactly what I wanted however, the delivery was not. Despite e-mailing to say "NO" to leaving the item at a neighbour, another to arrange delivery on a Friday we had a trial deliver on the Wednesday before and then to cap it all an eventual delivery on the day before we had arranged - BUT LEFT WITH A NEIGHBOUR!! ...Michael Dickens
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It would have been nice to have been told the item was not in stock at the time of ordering.After a couple of conversations about the item I assumed it was in stock and would be posted .
Still pleased with My Tub and will order again in future. ...K.Last Plumbing
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Helpful advisors, good quick service, and help with refund when I ordered incorrectly. Very pleased with service and the price as well. ...Jonathan Fox
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great service ,kept informed about delivery would use again ...ALAN M KIRTLEY
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We have received the toilet seat but it has some blemishes in the moulding of the seat ...Trevor Harvey
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