Initial customer service was excellent. However despite placing the order at 9am on a Thursday and getting a confirmed delivery date of the Friday the branch that held the part somehow managed to neglect to send it either on the Thursday or Friday. If I hadnt chased the delivery Im not sure whether it would ever have been sent at all! However Jeanette in customer service did everything she could to sort out the error and we eventually received the part on the Tuesday afternoon. I asked if there was anything that could be done on the postage and they refunded it in full. Overall great telephone service but massively let down by the branchs performance.
...Jo Martin
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I was impressed with the service offerred.
...Mallinath Chakraborty
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Delivered on time
...Karen White
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Very prompt and efficient service
...Geoffrey Bloodworth
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Thoroughly satisfied with your service, you kept e informed of the progress in sourcing the now discontinued taps, which were delivered within 24 hours of you letting me know you had dispatched them.
...Mr Jonathan Morris
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Good quality parts and significantly cheaper than list price.
Service was quick and easy to use with plenty of updates.
...mark jameson
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received my order thankyou, you provide a very quick and easy service, i will highly recommend you to all.
...reflections
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very pleased .Ordered item .was sent next day .And good communication would use this firm again
...geoffrey leonard phillips
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I had a complaint about the original delivery but this was dealt with efficiently. I particularly liked the way you kept me informed by email on progress and delivery dates. The best service department communication I have ever had.
...Fred Gray
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Thanks Sophie
Brilliant service. I will use your company again.
... J E Hubbard
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£
£31.38 
