|Overall a good service. I would recommend it to others and use it again.
Website is clear and easy to follow, the different part number was clearly shown as the correct replacement for what I needed.
The part availability request was answered promptly the request for a suitable fitter took a little longer but was still OK.
Delivery time was reasonable, but it did arrive one day early good, but would have been annoying if Id made special arrangements for accepting the delivery.
My only criticism is of the confirmation emails. Some were sent in duplicate, which would have been confusing if Id had several different items on order. And one confirmation of despatch arrived after the part had been delivered and fitted!
|good communications, very helpfull
would use again.
|Fast, efficient service, and good communication. Communication is important. Thank you.
|My order was dealt with efficienty and I was kept in touch at all times as to the delivery date and staus of the order.
I would recommend your service to my friends.
...MR T R Price
|Very pleased with the price. It was delivered on time.
|No problems with this transaction. The boiler was delivered on the date stated.
I will use mytub again if the need arises.
|Helpful assistant, fast safe delivery, Many Thanks.
...Mr Graham Farmer
|Very good service, all arrived ok.
|We were let down badly by another supplier and needed our high cistern urgently because we had fitters already on site. MyTub were great - unlike other suppliers, I was able to talk to an actual human who confirmed they had the part and was able to give an accurate delivery estimate, which was a big relief. In the end, they beat their estimate by a couple of days - it arrived the next day. Would totally use MyTub again.
|very good service!