Hello,
The damaged item was picked up by DHL 4 March.
Thanks very much for your amazing service. I was very impressed with how well you managed the replacement part.
...Trevor Charles
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I dont normally reply to requests for feedback BUT this time I was so impressed with service I had to send some positive feedback. You managed to supply items that I could not find elsewhere, there was a constant stream of status updates so I knew exactly what was happening. One part of the order was on a longish lead time and you despatched the rest of the order immediately and managed to improve the lead time of the remainder. The outstanding order was delivered exactly when you said it would be. This is delighting the customer service - brilliant!
...David Smailes
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Excellent service, sink was delivered on time and with a smile.
Will definitely use your company in the future.
...les allan
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Although my order was delayed, there was communication throughout. Customers do not get annoyed because a delivery has been delayed. Most people are reasonable enough to understand that things sometimes happen which are beyond the companys control. What customers find annoying is when the company cannot be bothered to keep them informed.
I was fully informed on progress practically on a daily basis and the item was actually delivered 6 days earlier than estimated. I am happy and particularly impressed with the level of customer service.
...Miss Aigoro
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friendly , helpful service,good communications...would highly recommend,many thanks
...michael moore
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Very helpful staff, good communication throughout. Would happily use again and recommend to others. Item arrived as expected. Many thanks for your great service.
...G Martin
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Thank you MY TUB! You are really doing a great job. It took a couple of minute to solve my problem.
I am waiting for the parts.
One more big thank you! Best regards,
Dan
...DAN IOAN NEGRU
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Fantastic service thanks so much 100%
...james wilson
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I bought an Ideal Standard shower door. Very happy with the price and whole purchasing and delivery service including receiving an email checking that I had ordered all the parts that I needed for the installation. Very happy to recommend and will use them again.
...Mr Stephen Hart
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Wrong item delivered. My Tub were on the case straight away and now have the correct item.
...George Cowie
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£
£37.27 
