Excellent service all round, very helpful on the phone in sorting out the order.
...EDWARD
|
Fast deliver of the right parts Thanks
...The Pigsty
|
Great service. Delivered when promised
Faultless. Thanks guys 👍🏼
...ian hendley
|
Prompt reply to enquiry and prompt delivery of goods
...Carl Toon
|
Was surprised by the lead time on our order of Twyfords bathroom furniture and sanitary ware but think this is down to Twyfords rather than MyTub. The order processing was very smooth and we preferred to receive the whole order in one delivery and on the date predicted. Delivery was on time and courteous. We especially appreciated the help of the support team to help process a return and credit of a faulty shower tray. Steve really adopted a personal touch to argue our case with Twyford and the refund was effected with minimal effort from us.
...Peter Morris
|
Easy to find the product I was seeking on the MyTub website. It was helpful having the product number against which to search.
Five days including a weekend from order to delivery.
Good communication including initial notification then confirmation of delivery date and information, when requested, of an approximate delivery time.
The product looks good and I assume it will work well as our plumber had no problem fitting it.
I would recommend.
...John Wardley
|
Good quick service, exactly what I orderded. Easy to access the website site. Thank you.
...LYNDA SQUIRES
|
Excellent value and great customer service. Thank you
...Keith Day
|
Parts & spares excellent range. Delivery options need to be tightned up. Had to chase part which had been delivered to depot but not delivered to me. A new order had to be made. For the customer advise them how it will be delivered, post ,local depot, direct from supplier and estemated day of delivery. This I think would be a way to improve your service.
...Anthony Jones
|
Great service, delayed delivery but I was kept informed at every point. Product as described on the website.
...Frank Alden - ArcusFM
|
£
£37.27 
