Very pleased with toilet seat.
No problems ordering it. ...Patricia
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On the one hand, the purchasing experience online ordering payment was fine, and the communication through the various stages trying to get a delivery date, clarifying delivery address, following up when deliveries failed to occur was very good.
However, the great let-down was the fulfilment of the order:
1 It was most disappointing, in this day and age, that a delivery date could not have been advised at the time of ordering. Most firms seem to have reasonable certainty and visibility as regards their supply chains.
2 It was also disappointing that this delivery date turned out to be TEN days after the day that the order had been placed these days, for anything other than bespoke items such as cars and furniture, its rare to have to wait longer than 3-4 working days.
3 It was even ...Adrian Brown
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Order arrived very quickly once I had managed to place order. Found website very annoying to use for a first order and nearly gave up.
Cannot see why a single order for a small item cannot be ordered over the phone with a credit or debit card especially using something like PayPal. ...John Wakefield
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The boiler flue adaptor is exactly what is required to fix the flue problem as soon as the plumber gets round to it. ...James Orrey
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prompt delivery, good service with regular updates. 5 star ...joseph offia
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The service from mytub was first class. Thank you. ...JOHN MCCARTHY
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Best prices and superquick delivery with regular e-mail status updates. ...Sandra Wiseman
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A little confusion between myself and sales team.
However, I still received the order some days later.
Saved me looking elsewhere.
Thanks. ...Devbai Ruda - Eurocontractor Ltd
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Thank you for your prompt service. Will certainly use you again. ...Les Whitewood
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Was rather disturbed initially that the order would be delayed some two weeks or so. It was not an issue for me at the time as I keep spares of this rather unreliable and fragile item. However, if I did have a faulty part, I would have had much inconvenience.
Service itself was great. i was always kept in the loop about the order from MyTub who eventually delivered. ...Michael F Jones
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