thank you for a very promt and eficient service part works a treat recomend your company to everyone will use you again.
Adrian Jarvis Maintenance Manager ...Adrian Jarvis rspb
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Good service.
Thank you.
Doug ...Doug Yelland
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Items received bank on when your informative communications said it would arrive. Well done you, a good company to place an order with, no messing around. ...John Cahill
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I regret that the small half aeration tube was in three pieces. I should be grateful for a replacement.
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Hi
Apologies for this Dr Payne, i have now ordered a replacement in for you and it is expected to arrive on friday. We will check this for you and be in touch as soon as the replacement is ready.
Regards MyTub ...Dr Reginald Brian Payne
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Good service, and while there was a delay in supplying all the items I was kept fully informed of the progress of the order. You even sent the order in two deliveries as one item was outstanding. You couldnt have done any more. Thanks ...barry cox
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Overall, a not very good experience, admittedly dealing with a tricky problem. Let me first say though that the staff I corresponded with were absolutely first rate- a credit to you.
Having said that, It took over two months to locate and ship the part I was looking for, despite having been promised it would be delivered much earlier. Also, the punitive shipping charges meant it was nearly as cheap to buy two as one- so I did. I guess this means you do not want small bits of business.
Finally, and not really your fault, the part I was sent was not a copy of what I was trying to replace. It looks like the supplier has tried to produce a universal part to replace many minor variations on the same theme that have been produced over the years. It did not fit. Only through the applicatio ...David Pawson
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EXCELLENT SERVICE. PICKED THE ITEM UP IN IPSWICH WITH NO HITCHES. THANKS ...LEE NORFOLK
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Next day delivery for a part for a forty year old gas fire. Very impressive. ...I SCED
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Although my order could not be completed as quickly as we might both have hoped, I was kept informed about progress and the items were delivered by your transport just under 3 weeks after the order was placed. ...David Beck
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Order received within stated time, very pleased with the delivery. ...Strongbond Construction - Strongbond Construction
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