Cusomter service is great. I ordered a part needing it to be shipped to the US and the customer service team quickly got the part to me and kept me inofmed of my order throughout the process. Unfortunately, through no fault of the MYTub team, the part did not fit. For those ordering parts from the US verify the OD verses the ID of the fittings. I ordered a 50mm push fitting coupling and got exactly what I ordered. The coupling is apparently measured by the OD and I needed a push fit coupling to fit a 2" 50mm ABS pipe. In the US that would be 2" 50mm ID and about 54mm OD. Lesson learned.
...Tracy Reinmiller
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Fabulous customer services, very helpful advice for a domestic customer and layperson, fast dispatch and goods as ordered. Thanks, judy
...Judith Nicholson
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I was very pleased with the product but disappointed that it took over two weeks to be delivered. The web site is good and I would probably use mytub again, delivery problems not withstanding.
...Neil Parsons
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Very happy with my purchase. Quick & easy search for products, simple ordering process, great value for money & prompt delivery - A Great all- round Service, Many thanks.
...Fran Livingstone
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Order received and as required.
many thanks
...Gilbert Clayton - IDL Engineering Limited
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Very helpful in our order and delivery was as stated.
...Brian Simmons - Dudley Electrical
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I was very impressed with the service you provided. I initially phoned for information and received very helpful advice, and was able to order the goods online and arrange local delivery at no extra cost. This is almost unheard of with online shopping, so thank you very much. I will definitely come back again.
...Roger Finbow
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A very good service.
...Mr.K. Goodland
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I was pleased with all aspects of the service provided. The item was as described on the website and was received on the date specified.
...Andrew Heyes
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Was kept informed of revised delivery date and item delivered as specified.
Quality original part.
I now have a working shower!
Very pleased ... Will use again.
...Stephen Grayson
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£
£37.27 
