|The extra mile that MyTub went to complete my order was like a breath if fresh air. A swift receipt of my goods then topped off what was a very pleasing buying experience. Well done.
|Although what I ordered was the cheapest I could find online, the delivery of around 2 weeks was very long, especially when most sites nowadays offer a two or even next-day delivery. Two weeks without a fully-working shower is a long time to have to wait.
When the parts were delivered I wasnt home, so they were taken to a centre, more than a 90 minute trip from my house, which was quite inconvinient.
Still, I have the parts now, Ive fitted them and my shower is as good as new.
|Although order took a wee while, I was kept well informed about the delay. Would certainly buy from again.
...MRS ALISON SMITH
|Thank you, for your super fast and great service.
|Thank you for the good communication and the fast delivery of my radiators . Was a real pleasure buying from your store and youve become one of my favourites.
|Excellent trader. Good communications, fast delivery and great product quality. Would use again.
|Products were good,
Delivery was extremely poor.
Was kept aware, but only after chasing Delivery Delay
...Adrian Stevens - Adrian Stevens Plumbing
|Website - fine
Price - fine
Delivery price - good
Delivery communications - fine
Delivery period - slower than originally expected
Overall service - would use again.
|Good price & quality, but delivery quite slow.
|I was really concerned when your email gave the delivery date of by 31111. As the part was needed immediately I rang your customer services department on 211011 and this was looked into. I was pleasantly surprised to be told that the part was on its way and would be with methat day which it was. Now fitted and working perfectly. Was pleased with service but would be better if the email gave the correct delivery date to avoid my panic. Thanks.
...Mrs Claire Harrison