Excellent service. Emails answered in a very efficient manner. Expensive delivery charges! Overall a really easy to use and well laid out web site.
MyTub Note;
Thank you Mr Cuthbertson.
We have now changed the delivery charge structure.
Regards
Steve Marshall ...Bob Cuthbertson www.esp.co.uk
|
received ok in the end slower than expected but not to much of a problem for me
thanks for keeping me informed though ...alan collins
|
Delivery was later and was delivered to the wrong address despite our address details being all over the paperwork and parcel.
Sam however, who delt with the issue was fab! ...Penny Sherwood - Fluid Power Supplies
|
Materials arrived at the right place at the right time at the right price
what more could be asked for ...Richard Kirton
|
We placed this order on 3 December but did not receive the goods finally until the third week in February. The delay seemed to be largely due to the manufacturer (Twyfords).
However, it was not evident from your website or during the ordering process that these goods were not in stock. Neither was the likelihood of such a lengthy delay in delivery made clear.
I feel this kind of issue ought to be highlighted to potential purchasers in some way. ...Barry Elder
|
Great communication and follow-up over an obsolete part. A company to trust. Many thanks. ...James Longwell
|
Good service - well done! ...david anderson
|
All Good!!! Many Thanks, Michele ...Sote ltd TA Pentolina Restaurant
|
small problem over the product description but was sorted out quickly
good service ...mark whittam - climate control support limited
|
Very satisfied customer. You obviously had some problems with your supplier but kept me informed throughout. Would certainly recommend. ...Mr David James Forder
|