Order was delivered as promised and products matched the description and were of a high quality. Good price and service I would recommend this company.
...Birchenough Construction
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Fantastic service.......rare in this day and age, Thank you
...Lynda
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The best service anyone could ever expect. Thank you very much for all the help.
Will certainly buy from you again.
John Paterson.
...John A Paterson
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Goods arrived quickly, in good condition! Communication updating order process very good! First class service, Thankyou!
...Brian Radbone
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The part I ordered came in reasonable time, I picked it up from my local plumb centre. At first I was quite annoyed at the fact that my location was going to incur a £15.00 vat delivery charge, this is maybe something that could be made clearer at the time of purchase, however , the communication between myself and your customer service department was excellent, and they assured me no charge would be added if I picked it up in Castlewellan. I would use you again in the future
...david shepherd
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Hi Christine and jeanette thank you for your speedy attention and resolution to this matter. excellent service
Thank you very much
...Alex Morton
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Appaling service . It took 18 days to deliver this item and that was after three phone calls by me asking you when the item would arrive. Victoriaplumb deliver the next day. You need to sharpen up or go under.
t pm cairns
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Dear t pm cairns
Very sorry for the delay with your order, however this item is obsolete and Ideal Standard have a two week delivery for thier obsolete items as standard, please feel free to contact them direct for confirmation.
Thank you for your advice re VictoriaPlumb, we are in a totally different market place to them. VictoriaPlumb sell cheep unbranded rubbish (in our opinion) imported in bulk from China, stocked high with massive profit margins slapped
...t pm cairns
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Excellent service and Great pricing
...J M Copley
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Hi Laurie
They are made to order and can take up to 6 weeks my find was a fluke by virtue of the fact that I called Grants to ask a techy question.
They advised it was extremely unusual that they had one in stock so thats when I jumped at it in the hope we could secure it.
So well done you guys for reacting so quickly to my email others would have dragged their feet.
Most of all the mrs thinks I’m a star brownie points for me, which as the ladies in the office will probably confirm have a shelf life of about 12 hours!!!!
Thanks again to you and your colleagues.
...Fred
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Order successfuly and helpfully delivered.
Order apparently complete but not yet installed.
The whole process so far efficient and very satisfactory.
Thank you.
...M Purdy
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£
£5.54 
