Hi there.
The first thing that went wrong was that the delivery date was shown to be very quick (which is why you got the order) - it was only when i had actually ordered the item that you subsequently informed me of the true delivery date, which was too far ahead to be of any use to us as we needed the toilet fixed before New Year's Eve as it was my birthday and we were having a party.
However luckily i rang and spoke to Laurie who was extremely polite and helpful and he took the trouble to check with the supplier for me if the item was in stock (which it was) and then arranged for the item to be delivered very very quickly. He deserves a medal as we were then able to fix the problem. He also took the trouble to wish me a happy birthday, which was above and beyond the call of duty.
Wou
...Clarry Marriott
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Thanks we have received the item
...Mountdale Nursing Home
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Received exactly what I ordered. Description Was accurate. Prompt delivery.
Will use MyTUB again
...Michael Leonard
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Very impressed. First time Ive used My Tub but no complaints. Have been kept up to date with the delivery date and, although later than originally expected, arrived as per advised and in perfect condition.
...Mrs Jean Cox
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Item delivered as communicated, cheapest price i could find and good customer service.
...Hardeep Panesar
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Well done!....Superb service following a change of parts
Great follow up by all Sales personnel who kept me informed throughout
Would definitely use them again!
...S Grimsley
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ordered item all seemed well told 7-10 day waiting online staff were very helpful but near 4 weeks later still waiting told item will be with me now in 5 days at most not convinced yet
...kevin maguire
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Great Customer Service - Delivery within reasonable time.
...Maher Nuwwareh Nebo Medical Ltd.
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We are very pleased with the quality of your products, the service delivered to us and the prices we are paying.
Many Thanks
Darin Loxley
...Turnleys Ltd
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Special thanks to Christine for sorting out our problem with a broken handle on a Grohe shower mixer valve. She provided an excellent service chasing up the manufacturers and keeping us informed of what was happening. I was able to pick up the part and fit it successfully. Many thanks.
...Paul Barnes
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£
£6.83 
