MyTub customer service was excellent. Kept informed very regularly of status of my order and it was delivered when they stated. Would definitely recommend. ...Jack Ribbons
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I ordered parts for a Baxi wall heater a couple of weeks ago and eventually the parts arrived, Baxi was very slow in sending the goods but Samantha from mytub kept me informed all the way. Very good service from mytub, not so good from Baxi. ...Paul Webster - Dr Tap Plumbing
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Hi there,
I was disappointed that it took over two weeks to deliver a product that was in stock, and appeared to sit with the courier company for some time. I had to chase several times for resolution, and paid for an item I had not received some two weeks before receiving the goods.
Thank you
Lee Bedford
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Hello Lee
Looking through the order notes between us and our distribution I am also very disappointed. This looks like it has gone via a courier and just just been lost in the courier company nonsense of "its on its way".
Sorry for the inconvenience and I will be passing this through the correct channels.
Regards
...Lee Bedford
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Goods received in good time, will use this supplier again. ...Kamran mallick
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Our boiler arrived on time, thank you for your help regarding installation! ...clive hamer
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Delivered item in bubble wrap in plastic bag, delivery driver opened bag so i could inspect items2 aerator tubes ok because these are quite fragile.but no problems,good coms del on time, items as ordered.
k freeland ...kenneth freeland
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Great Customer Service - Delivery within reasonable time. ...Maher Nuwwareh Nebo Medical Ltd.
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Swift delivery of the required item, many thanks. ...Chris Bell - Green Combined Power Ltd
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Thanks very much for the prompt delivery of our order - and the emails keeping us informed of its progress. ...Ken Young
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Goods delivered on time. ...Mr Robin Jones
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