|Overall, a not very good experience, admittedly dealing with a tricky problem. Let me first say though that the staff I corresponded with were absolutely first rate- a credit to you.
Having said that, It took over two months to locate and ship the part I was looking for, despite having been promised it would be delivered much earlier. Also, the punitive shipping charges meant it was nearly as cheap to buy two as one- so I did. I guess this means you do not want small bits of business.
Finally, and not really your fault, the part I was sent was not a copy of what I was trying to replace. It looks like the supplier has tried to produce a universal part to replace many minor variations on the same theme that have been produced over the years. It did not fit. Only through the applicatio
|Excellent service as always. Even when things are not straightforward communication was good and the the system worked very well. Well done MyTub!
|Great service as always.
Product as spec and on time.
...Greg Borgartz - Essex Wildlife Trust
|Thanks for that - excellent service from your lot - Ill be back !
|Excellent service throughout.
|Valve arrived quickly. extremely good price in fact FIRST CLASS SERVICE
|I placed my order, the price quoted could not be beaten by any other supplier,and the part arrived well within the time quoted. Excellent!
|Very pleased with the service, price and quick delivery.
|Brilliant and helpful customer service, kept informed all the way through the ordering, delivery and dispatch process. item arrived on the due date and has now been fitted and christened!!! Thank you so much.
...mrs brenda brett
|Easy to use web site and prompt delivery. Will use again