|Fast delivery of item. Not too impressed with this analyser and needed to return as faulty.
The process of getting in touch with Mytub is a bit convoluted but after one ignored email and then a phone call I was directed to email through 'My Account' This was not obvious but once sussed out led to a quick exchange and a returns form. Unfortunately you are expected to pay returns postage which on this item amounted to over £3 as it had to be recorded.
Not sure how long a replacement will take.
All in all its a bit of a pain when the item needs returning but on customer service they have been polite and helpful.
|Goods arrived in good time and well packaged. Thank you.
...John Griggs - JPJN Partners Ltd
|Very good service and delivery. I was kept upto date at all times with progress of order and can recommend My Tub.
Yes I have received my shower seat. Waiting for it to be fitted now, so I can have a wonderful comfortable shower
|Very pleased with your service and clear and easily understood web site. Many thanks for a smooth well informed transaction.
|Item delivered quickly. Good service, but delivery expensive to NIreland.
|Thankyou for keeping me well imformed of my order and managing to get it sent to me direct. Thanks for going the extra mile!
|collected my order from plumb centre burnley product too fragile for courier delivery everything was fine exellent thanks my tub. b egerton
|delivery driver said we would of had our order on friday but someone had put the wrong postcode on the parcel eg 5dp instead of 5dq so they couldnt find us.
...MR D A FRANKS
|Excellent service. Received bendy rail and I am just about to install it. It bends very easily to the required shape and I am very pleased with it.