The price was good but the service was some of the worst I have had shopping on line. One broken promise after another. If I had not progressed the order by phone I would probably still be waiting!
You need to get your act together, I will never use Mytub again.
Still convinced you write the rave reviews yourself.
Frank.
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Dear Frank
Good afternoon, I am very sorry for your experience.
No excuses, all I can see looking at the order is we chased this up with the
manufacture a lot. We gave up & got in from another branch which meant it
had to go through several sets of hands.
I am really sorry we did not keep you informed as we should have and normaly do.
Regards
...Frank Conway
|
Fantastic service thanks so much 100%
...james wilson
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Many thanks for keeping me updated about the delivery date for my order. The item has now been installed and is working OK.
...David Mundy
|
I searched everywhere for 4 replacement radiants for our gas fire of many years. I eventually found your site with the result they were delivered on time, very well packed and brand new radiants to boot.
Christine kept me informed of progress which helped enormously.
Thank you so very much indeed.
...Mike Diamond
|
Hello there
Well, what can I say........
Great service from you guys, delivery date communicated and met. Product arrived safely and when stated.
What more can you ask for, thank you!
...Mark Hawkins
|
Dear SirMadam, I found your website very clear and easy to use and when I found the part I needed ordering and payment was quick and easy. Update e-mails were useful but my only complaint was that delivery was 1 day late.I did not require the part urgently so it was not a problem.l would recommend mytub to my friends.
...David Secker
|
Bath tub was a delayed item, but you kept me informed & it did arrive when you said. Would recommend the company & use again if I needed to.
...Mrs Jane Greenhalgh
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Product not yet installed, but received well wrapped and complete. Delivery has been quick and very good.
...Michael Hargraves
|
Initial order got lost, but staff were efficient in sourcing more parts and sending them to me. Very pleased with service.
...Anthony Drake
|
I am very happy with the delivery and the items
...kathleen obrien
|
£
£215.13 
