Easy to order and delivered efficiently
...Matthew Jones - CHRES Ltd
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Your service, your online booking, the result were excellent.
The product arrived in good order and rapid.
Could safely recommend your business to anyone.
...R Brannan
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I ordered spare parts for a gas fire. A problem arose with part of the order, but this was dealt with by the company and I will happily do business with them again. Thank you.
...David Jackson
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I am a bit disappointed if I am honest, If the delivery date was shown to me before I paid, it wasnt obvious enough because I didnt see it. Had I realised it would take 5 or 6 days i.e. you probably didnt have it in stock I would have gone else where.
Added to that, when the delivery driver arrived he didnt waste any time trying to find anyone, there were at least 4 people here at the time, so he didnt leave it in the porch I dont remember seeing a delivery instruction box on the order page either Consequently I had to drive to Hexham to collect it, but the item was still on the van from the day before , so I had to wait until after 3:30pm to get it.
These are two separate problems, each understandable. however together its not great. If you would like more feedback and ideas you are we
...Southlands Farm Cottages
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Hi, Many thanks,, excellent service.
L payne
...Payne and Watkins Ltd
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Thanks for everything. The service and updates were excellent as was the price and the product was delivered exactly at the time promised.
Well done.
...Anthony Fineberg
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I dont normally reply to requests for feedback BUT this time I was so impressed with service I had to send some positive feedback. You managed to supply items that I could not find elsewhere, there was a constant stream of status updates so I knew exactly what was happening. One part of the order was on a longish lead time and you despatched the rest of the order immediately and managed to improve the lead time of the remainder. The outstanding order was delivered exactly when you said it would be. This is delighting the customer service - brilliant!
...David Smailes
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Very good service. My only suggestion would be to give some idea of delivery time - even just morning or afternoon would be a help.
...David Martin
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Excellent service, prompt delivery, 10 out of 10, many thanks. Don edwards.
...Don Edwards
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First class service, items delivered on exact day stated.
...Richard Allison - RAE
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£
£215.13 
