Smooth ordering process.
Items despatched and delivered to me as planned.
The goods were well packaged and arrived safe and sound.
My gas engineer will be able to give a more balanced view when he arrives to service my fire but I cannot see any issues.
...Brian Coupe
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Great service. The item wasnt in stock once the order had been processed, in fact its a discontinued product, however Christine managed to locate one in Ireland and, upon payment of a courier fee, this was delivered the next day.
...Sarah pulford
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Best service ever !
...mr stefan mark angelos
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This the best price and delivery cost I could find for the product. The website was easy to use and the communication was excellent. It was delivered really quickly on the day confirmed by email.
...Sandra Martin
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Great service. Delivered when promised
Faultless. Thanks guys 👍🏼
...ian hendley
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Excellent service!! will certainly use again.
...Shaun Gibson
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Very many thanks to Jeanette in Sales for all the extra trouble she went to checking product suitability for me. Excellent customer service, much appreciated.
... Paul
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Great service and communication
...Charlie Youlten
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I was very impressed with the service given my MyTub. As I was moving and it was a bit complicated with delivery I was worried that things would go wrong but they didnt. I could always get through to somebody straight away on the telephone who was knowledgeable about the situation and all went smoothly.
I am so pleased with the Katell Galaxy fireplace. It is just as described and looks really good in my new home. Thank you for your customer service.
...Brenda Bradshaw
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The service was overall good.
Nevertheless the delivery charges should be made clearer as no explanation is made that items could be delivered separatly and different charges can apply.
...vera
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£
£215.13 
