While Id consider buying off you again, I was disappointed that the order price quoted was not the final price charged due to what I considered rather high shipping costs.
It also took some time from placing the initial order to actually getting it. The part could probably have been sent by standard royal mail for a fraction of the cost and I would have received it just as quickly.
My only advice to improve your online business would be to investigate mail and shipping options in an effort to reduce costs to the purchaser. Just ringing a courier is never going to be the most cost effective method.
Your customer service was good and the ladies were very pleasant and responsive.
...Conor Donnelly
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Speedy delivery all as ordered.
...Paul Richardson
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Received our order promptly and as described. Delivery was made on the date promised.
...Brian Hoar
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Very fast delivery. Top Ware. Top ware. Gradly again.
...Manfred Ploesch
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An excellent service with local contact to agree delivery time--all at a reasonable price
...Lawrence Weaver
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Great communications and service from all concerned. Easy to navigate through the website to find the parts needed.
...David Parker
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Excellent Service. Excellent communication. and Fast delivery. WELL DONE.
...Vinroy Blackwood
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Great service, delivered on date specified although quicker delivery would have been appreciated as only have one toilet.
Good communication and quick reply to emails.
Thanks will recommend to friends and use again
...Jenni Dent
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delivery prompt.A.OK.
...Garry Redshaw
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Great service, thanks
...paul humphreys
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£
£215.13 
