Thank you for the opportunity to comment on my order.
The people I have dealt with and the actual products are fine but the overall service I have received is the most chaotic of any internet order I have ever made!
To cut a long story short, a large number of e mails led to my order being delivered on 3rd September - or so I thought!
2 of the 3 items were actually delivered with no mention of the third.
After more e mails, delivery was arranged for pm today 7th September. Just to add insult to injury, The missing item was delivered at 11:20am and it was only by chance I arrived as the van was about to leave.
To sum up, my straightforward order took a stack of e mails, a lot of time arranging various people to wait in to receive it and eventually a bit of luck to complete it!
Overa ...David Morris
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Excellent service with the staff and the delivery. Would definately use again ...Deborah Ferguson
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Ordering was quick and easy, delivery was delayed due to product not being in stock but did not have to wait too long. However it would have been helpful to be given an approximate time for delivery. Christine was very helpful and prompt with reply to give me a time. Thankyou. ...Mrs Maureen Taylor
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Good speedy service with no hitches. I just worked. ...John lawson
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I was looking some parts for my Be Modern gas fire. It is an old model and parts aren’t easy to find. But I was able to obtain all the items I needed from the MyTub website.
And all quickly available and at a good price. So, I highly recommend them for gas fire spare parts. Peter ...P McCaffrey
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Great service. Ordering process very good in that always told where are in the process.
Could do with a time slot re delivery rather than just a day. ...Anne Drysdale
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Excellent service ...basingstoke hospital bnhft
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Rachel
As requested, Im confirming that we have collected our order.
Thank you for your very efficient service. ...Robert Hodgson
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Nice service and good company to deal with ...jeffrey black
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More than happy with the service provided & appreciated the updated e-mails advising the status of my delivery. ...Colin Peacock
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